Former Paragon residents in the South East PA Housing region are now applying to Search Moves. Previously, properties outside of Elmbridge and Spelthorne were advertised on a system called HomeKey, which we stop using on 14.03.18. In the near future we will start to advertise these properties on Search Moves too. Some property adverts give preference to applicants connected to the Borough in which the property lies.

All applicants registered with PA Housing were asked to re-register their application by 12th January. There was an extended period of grace until 26th February during which applications could be reactivated. This has now passed and any neglected applications have now been cancelled. Thank you to everyone who did re-register.

You may have received an email from us on the evening of 10 April 2018 stating that you had failed to re-register, and that your housing application has been cancelled as a result.

We are aware that a number of people who have already completed the re-application form since 12 March 2018 have received this email in error

This has been due to an issue with our IT system and we have been working with the supplier of the system to identify affected applicants, and we will be in touch in due course to confirm the status of your housing application.

We sincerely apologise for any distress caused. We are working on putting this right and we will let you know when we have done this.

Spelthorne Borough Council have adopted a new Housing Allocation Policy and all current members will be required to re-apply using our online application, to be assessed against this policy. Under the new criteria, your banding and priority date may change; some applicants may no longer qualify to remain on the register.

You can access the form from Monday 12 March 2018 by logging into your Search Moves account and following the links. It is important that you complete your reapplication as soon as you receive your letter or email. If you do not reapply it will result in your application being cancelled and you may lose your priority date.

If you need help to complete your application form, please contact the Housing Register Team on 01784 446380 or email housing.needs@spelthorne.gov.uk

Dates to remember:

• Monday 12 March - reapplications open.
• Monday 19 March - from this date applicants will not be able to bid for properties unless they have re-registered.
• Tuesday 9 April - reapplications close.
• Monday 23 April - applicants assessed and new banding available

From Friday 9 March 2018, Spelthorne Housing Register will close to new applicants whilst re-application is open.

Spelthorne Housing Register will open again to new applicants from Monday 23 April 2018.

If you want to apply to the Spelthorne Housing Register during this time, please contact the Spelthorne Housing Register Team on 01784 446380 or email housing.needs@spelthorne.gov.uk so that we can backdate your application, once you have applied after 23 April 2018

A2 Dominion & PA Housing Tenants will also be able to apply to join the Spelthorne Housing Register from Monday 23 April 2018.